The FIX I.T. Team
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Daniel had just one copy of his novel as a word processing document stored on his laptop. Unfortunately, the file had been overwritten with an empty version, meaning that it hadn't been deleted, hadn't been sent to the recycle bin and didn't exist as a 'ghost' file on the hard drive. We looked for temporary/cached versions of the file and investigated other avenues to no avail. We installed data recovery software on Daniel's laptop and began a deep search. The preliminary results found some files that might have been of interest to Daniel but the full search process was estimated to take about 3 hours, so we briefed Daniel about what to look for and do when the scan completed back at home. Daniel had a copy of the screenplay version of the novel but would obviously be saved an incredible amount of work if the data recovery scan hit the jackpot.
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