The FIX I.T. Team
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Volunteer Mike S steamed ahead with his lock-breaking utilities before volunteer Brandon pointed out that it would be far easier just to click on the 'Forgotten Password' link. As well as resetting his logon password, we helped Joseph reset and synchronise his email password too. We made sure that Joseph's laptop remembered his new passwords but also made sure that he made a note of his passwords (and what they were for) just in case.
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