The FIX I.T. Team
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Rosalyn brought along her laptop and phone, being unable to receive her email using either gadget.5/31/2018 Rosalyn had been without an internet connection at home for a number of months and had changed (and lost) email passwords in the meantime. We helped Rosalyn to reset her email password, by first resetting the password to her recovery account and finally guided Rosalyn through resetting the password to her Microsoft account. After all the necessary passwords had been reset, Rosalyn was able to synchronise and access her email from all her devices.
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