Services

GO-To is Shrewsbury's drop-in community computer and I.T. help clinic

Located in The Roy Fletcher Centre, we provide:
8 Workstations with superfast fibre-optic internet connection (available for hire for training)
Volunteers offering one-to-one assistance or group training
Dedicated drop-in sessions (open to all) on MONDAYS, WEDNESDAYS and THURSDAYS

Mondays & Wednesdays
10.00am - 3.00pm

Use our facilities or bring your own laptop/tablet and learn how to set things up, create an email address, make social housing applications, build your CV or search for jobs

Thursdays
10.00am - 1.00pm

Bring along your troublesome laptop, tablet, PC desktop box, phone, camera or gadget and our friendly techies and will sort out your problems

We ask for donations of

On Mondays & Wednesdays

£1 per hour

HELP IS ON HAND

We will provide you with one-to-one support

On Thursdays

£2 (quick fixes)
£5 (over 1 hour)
£10 (over 2 hours or more)

SORT OUT YOUR PROBLEMS

We will provide you with one-to-one support and fix your computer and I.T. problems

HOT DRINKS AND SNACKS ARE ALSO AVAILABLE AT LOW PRICES

How Can We Help You?

At FIX I.T. you will be shown how to solve your own computer problems. We will not grab your mouse or push you away from your keyboard. Wherever possible we will walk you through fixing your own problems. We believe that this is the best way to help you.

GO-To FIX I.T. is a service open to everyone and particularly welcomes those involved with voluntary or community work.

Computers

Would you like to upgrade your Microsoft Windows operating system but don’t know how? Or perhaps you want to learn how to keep or safely transfer your files and data. Do you suspect that your computer has viruses or advert-generating software? We’ll show you how to safely clean up your machine and how to avoid such issues. Does your computer not switch on? Have you seen the ‘blue screen of death’? We’ll get out our screwdrivers and find your problem.

Tablets

If you are thinking of buying a tablet we can help you make the right choice. Have you bought a tablet but would like to know how to synchronise your files and emails across your gadgets? We’ll get you up and running.

Phones

Are you having trouble sending or receiving email? Do you have a new smartphone and want to configure the settings or transfer information from your old phone?

Cameras

Do you have difficulties transferring photos from your camera to your computer? We’ll show you the options. Do you have questions about photo editing? We’ll demonstrate.

Gadgets

If you have a gadget that you don’t know how to use or are struggling connecting it to something it is meant to connect to, then bring it in. The more obscure it is, the more you will spice up our day.

Ever since Windows 10 did an update...

I can't get into my email...

I think I have a virus...

I'm being bombarded by adverts...