The FIX I.T. Team
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Greta's laptop's loud buzzing was due to a failed hard drive unit. Data from the hard drive was unrecoverable but thankfully there was little of importance on the laptop. Volunteer PC Mike had sourced a replacement hard drive (£20) from the CEX shop in Shrewsbury and reinstalled her operating system so that Greta could leave with a fully-functional and happy computer that her daughter could take back to university.
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